HP HP2-N31

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HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)

A) providing proactive policy enforcement and compliance reporting
B) providing cross-domain visibility of IT infrastructure events to remove duplication
C) providing alerts to system abnormalities and events before they cause an outage
D) providing faster server provisioning time
E) providing end-user monitoring to track business service levels

2. Which customer challenge does BSM Application performance management most specifically address?

A) need to develop a multi-screen monitoring view of the cross-domain infrastructure
B) inability to provide a holistic and cross-domain view of their entire IT infrastructure
C) inability to detect the root-cause of an application problem
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

3. Which statement best links a customer problem to a solution capability for Systems management?

A) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
B) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
C) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)

4. What is a CIO's primary responsibility?

A) providing performance test metrics that add value to the business
B) aligning IT Services with the business needs and goals of the company
C) providing in-depth Service Desk analytics
D) amortizing hardware expense costs

5. Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A) business process testing and reporting
B) end-to-end business process monitoring
C) cross-domain event tracking and management capability
D) real user monitoring
E) reduced costs through tool consolidation

Solutions: