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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. A customer tells you that they have dropped their Notebook and need a replacement, as their hard drive is not working anymore which feature should you turn into a benefit for the customer?
A) HPDuraFinish
B) HP DisplaySafe frame
C) HP 3D DriveGuard
D) spill resistant keyboard
2. What could a customer use to limit color printing to specific groups of users or specific applications?
A) 8" color touch screen
B) HP Color Access Control
C) HP Web Jetadmin
D) HP Universal Print Driver
3. Which characteristic of the HP EliteDesk Mini makes it suitable for video surveillance?
A) It requires very low power when idling (8 watts).
B) It has flexible deployment options.
C) Its volume measures 1.05L, which is smaller than a desk phone.
D) It is the industry's smallest enterprise-class desktop PC
4. Which statement best describes the key features of the OfficeJet Pro series?
A) OfficeJet Pro series printers deliver outstanding efficiency and reduce energy costs by 30%.
B) OfficeJet Pro series printers require minimal maintenance and use half the number of cartridges as competing devices.
C) OfficeJet Pro series printers reduce the carbon footprint by over 45%.
D) OfficeJet Pro series printers operate at twice the speed and half the cost of color laser printers.
5. What is the HP strategy in the printing and personal systems market?
A) Build devices that require replacement within three years to ensure compatibility with software updates.
B) Build a full line of reliable devices, including the industry's best set of security, mobility, and management solutions, which give the customer the best value for money
C) Produce printing and personal systems that are highly desirable and offer the best entry price.
D) Develop ever-lasting products at the best market price.
Solutions:
Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |