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IBM C9560-940

C9560-940

Exam Code: C9560-940

Exam Name: IBM Tivoli Level 1 Support Tools and Processes

Updated: Apr 07, 2025

Q&A Number: 40 Q&As

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IBM C9560-940 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Initial contact with customer
Topic 2
  • Closure of PMR
Topic 3
  • Escalation of PMR

Reference: http://www-03.ibm.com/certify/tests/ovrC9560-940.shtml

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