Microsoft 070-684

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Microsoft OEM Reseller Sample Questions:

1. A customer purchased a computer from a retail store six months ago.The hardware manufacturer
installed an OEM version of Windows 7 Home Premium on the computer before shipping the computer to the retail store.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?

A) Microsoft Services
B) the retail store where the client computer was purchased
C) the hardware manufacturer that preinstalled the operating system
D) Microsoft Support

2. A customer plans to purchase 300 desktop computers. Each computer has an Intel Core i7 processor and 16 GB of RAM.
The customer has the following requirements:
-Ensure that users can change the language of the user interface.
-Use the full capabilities of the available hardware.
-Support volume activation.
You need to recommend an operating system for the customer.
Which operating system should you recommend?

A) a 64-bit version of Windows 7 Professional
B) a 32-bit version of Windows 7 Professional
C) a 64-bit version of Windows 7 Ultimate
D) a 32-bit version of Windows 7 Ultimate
E) a 32-bit version of Windows 7 Enterprise
F) a 64-bit version of Windows 7 Enterprise
G) a 32-bit version of Windows 7 Home Premium
H) a 64-bit version of Windows 7 Home Premium

3. Your company sells a server to a customer. The server will replace an existing server that runs Windows Server 2003 Standard.
The customer wants to exercise the downgrade rights to install Windows Server 2003.
Who must provide the installation media and the product key to install Windows Server 2003?

A) the server manufacturer, as the company who performed the initial preinstallation
B) Microsoft, as the license-granting authority
C) the customer by using existing, legally obtained media
D) your company, as the vendor who sold the server to the customer

4. You work for an OEM reseller.
A customer enrolls in the Open Value Company-wide licensing program.
The customer requires access to the Windows 7 installation media.
You need to tell the customer which party is responsible for providing a physical copy of the installation media.
Who should you tell the customer to contact?

A) the Volume Licensing Service Center (VLSC)
B) the OEM reseller
C) Microsoft Support
D) the OEM manufacturer

5. [DRAG And DROP]
You need to identify which type of Microsoft Office 2010 licenses can be used to install Office 2010 in a
Remote Desktop environment, a Virtual Desktop Infrastructure (VDI) environment, and on a new client computer.
What should you identify?
To answer, drag the appropriate license type to the correct deployment in the answer area.
1.Full Packaged Product (FPP)
2.OEM
3.Volume license

Answer AreaRemote Desktop ServicesVDINew Computer

Solutions: