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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?
A) Service Level Agreements (SLAs)
B) Key Performance Indicators (KPIs)
C) Scoreboards
D) A report
2. What are the three interfaces provided by the Process Designer?
A) Designer, Optimizer, Inspector
B) Process Portal, Optimizer, Inspector
C) Designer, Optimizer, Coach Designer
D) Process Portal, Optimizer, Coach Designer
3. A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?
A) Having the Process Owner lead the playback.
B) Having SMEs perform activities in the process portal.
C) Demonstrating the flow with powerpoint and screenshots.
D) Scheduling playbacks every four to six weeks.
4. Within a business process application, access to business data in other systems is accomplished via:
A) tracking points
B) exposed process variables.
C) connection lines between Business Process Definition (BPD) activities.
D) integration service.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D |
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