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HP Selling HP Printing and Computing Services Sample Questions:
1. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)
A) Partners receive a percentage of the rebate payment on their sales.
B) Partners can minimize costs with labor refunds for the services delivered on behalf of HP
C) Partners pay lower list prices on product line (only printer and computer) in scope
D) Partners receive extra rebates on all HP equipment sold.
2. What is an important business value proposition when selling HP Care Pack services to small and medium businesses customers?
A) safeguarding mobile workers against accidental damage protection
B) online backup and antivirus protection
C) safeguarding their business with limited or no IT staff
D) the value of user advisory and premium services
3. A consumer purchases an HP Mini Notebook and wishes to have protection for accidental damage.
What service line groups would this fall under?
A) P6 Consumer Support
B) MN Consumer Support
C) R10 Consumer Support
D) 8W Value Services
4. Why is HP Printing and Computing Sales specialization important for partners?
A) Qualifying Partners can also generate additional profit by delivering services on behalf of HP.
B) Partners selling HP hardware will be able to deliver their own branded services.
C) Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
D) Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware.
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A |
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