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IBM Sterling Order Management V9.1, Deployment Sample Questions:
1. Synchronous services can be invoked in the IBM Sterling Selling and Fulfillment Suite through which two components?
A) Integration Server
B) User Exits
C) Agent Server
D) Actions
E) Conditions
2. A Resource pool defines two slots, 9-12 and 1-5, and the available capacity is four hours in each slot. The following capacity reservations are to be made:
In IBM Sterling Selling and Fulfillment Suite, which capacity reservations will be created?
A) Res3
B) Res1
C) Res2
D) Res4
3. An organization has a sales team dedicated to create Sales Orders for the XTZ Enterprise. What is the correct configuration for the team?
A) Document Type Access = Sales Order and Enterprise Access = XTZ Enterprise
B) Document Type Access = Default Document Type Access and Enterprise Access = Default Enterprise Access
C) Document Type Access = Default Document Type Access and Enterprise Access = XTZ Enterprise
D) Document Type Access = Sales Order and Enterprise Access = Inherited Enterprise Access
4. A retailer needs different types of items to be associated with their corresponding provided services. For example, all the televisions need to be associated with an installation service, whereas microwaves need to be associated with a product demo service. What should be created to help achieve this?
A) Create an item classification with the purpose set asservice Association
B) Create item attributes for each item type with purpose set asservice Association
C) Create item categories for each item type with purpose set asservice Association
D) Create an asset for the item contains the associated service.
5. An inventory update job has identified all orders which do not have enough inventory to be fulfilled. Manual intervention from a Customer Service Representatives (CSR) is required to process those orders and inform customers. CSRs should be able to view them as a list of tasks, and be able to update the status of individual tasks. Which action should be taken for these orders as part of the inventory update job in order to handle this scenario optimally?
A) Raise alerts for such orders.
B) Place such orders on hold.
C) Add notes on such orders.
D) Add instructions on such orders.
Solutions:
Question # 1 Answer: B,D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |