Avaya 3000-3

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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
B) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
C) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
D) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database

2. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

A) 8
B) 3
C) 6
D) 4

3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) IMAP
B) MAPI
C) HTTP
D) POP3

4. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify the file names from the telephone menu.
B) Verify that the .bin file is in the Manager folder.
C) Verify from the extension from in the Manager application.
D) Verify from Call Status.

5. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A) IP Phones with backup call server
B) IP Office Resiliency License
C) VoiceMail Pro with a backup server
D) IP 500v2 with redundant processor

Solutions: