Microsoft 74-338

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP
You are helping your customer perform a side-by-side migration from Microsoft Lync Server 2010 to Microsoft Lync Server 2013 Your customer's Lync environment currently includes the following:
-Lync Server 2010 Pool with two Enterprise Edition Front End servers
-Lync Server 2010 Mediation Server pool with one Mediation Server
-Lync Server 2010 Edge pool with one Edge Server
-Lync Server 2010 Audio/Video (A/V) pool with two A/V Servers
-Lync Server 2010 Monitoring and Archiving Server
-Lync Server 2013 Pool with three Enterprise Edition Front End servers and collocated Mediation Server pool
-Lync Server 2013 Persistent Chat server pool with two servers
-Lync Server 2013 Edge Server pool with two servers
-Two Session Initiation Protocol (SIP) trunks connected to Lync Server 2010 Mediation Server
-Two SIP trunks connected to Lync Server 2013 Front End Pool Mediation server pool Your customer moves a batch of users to Lync Server 2013. One user reports that when she escalates the IM conversation to an Audio/ Video conference with her colleague who is on Lync Server 2010, audio and video quality become choppy. She also reports that the bars change from green to orange to red. Users who are on Lync Server 2010 do not report any problems with audio or video quality. The Lync Server 2013 user reports that after a few minutes, everything starts working fine.You discover that the Lync 2013 user is using a home Wi-Fi connection. You start a Lync 2010 client on a test computer and sign in with a Lync Server 2010 test user account. You start a Lync 2013 client on a second test computer and sign in with a Lync Server 2013 test user account. You re-create the problem by using two test user accounts and collect the following information:
-log file from each client
-Lync events from each client
-log files from both Front End Server pools
-Lync Server event from Lync Server 2013 pool
-Network Monitor data on Edge Server
-Network Monitor data on the test computer that has Lync 2013 You need to analyze the logs and packet data to diagnose the problem. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. All users have Lync Mobile installed on their Windows mobile devices. Users report that they receive instant messages only when the Lync Mobile app is active in the foreground. You need to ensure that mobile users are able to receive instant messages at all times.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Install the Lync Mobility components on the Edge Server.
B) Set up hosting provider federation between your organization and the Push Notification Service at Lync Online.
C) Open port 5223/TCP outbound on the company firewall.
D) Upgrade the Lync 2010 Mobile app on the Windows mobile devices.
E) Enable Push Notifications and Federation from the Lync Server Management Shell.

3. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4
B) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
C) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
D) Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com

4. Your customer has deployed a Microsoft Lync Server 2013 Enterprise Edition Front End server and has configured Enterprise Voice. The customer has deployed Server Branch Appliances (SBAs) at each of the remote office locations. The customer has reported that multiple users in one of the remote offices are not able to dial certain local numbers using Lync. The users are receiving the error "+1
(425) 555-0100 is unavailable or may not be valid/' and the call fails to setup. The customer has provided the following information from the Local Number normalization rule from the Dial Plan from the remote office that is experiencing the issue: Pattern to Match: "1((4251206)\d{7})$ Translation Rule: +1$1 You need to ensure that all users at the remote office are able to dial local 10-digit numbers with or without a leading 1. What should you do?

A) Change the pattern to match from ^1((425|206)\d{7})$ to ^((1?425|1?206)\d{7})$.
B) Change the translation pattern from +1$1 to +1.
C) Change the translation pattern from k+1$1 to +$1.
D) Change the pattern to match from ^1((425|206)\d{7})$ to ^1?((425|206)\d{7})$.

5. DRAG DROP You support a customer who has an existing Microsoft Exchange 2010 with Microsoft Lync Server 2010 environment. Outlook Web Access displays presence from Lync 2010. The customer recently implemented Microsoft Lync Server 2013 and migrated all users to the new environment. The customer reports that presence is no longer available in OWA. You need to restore presence in OWA. Which cmdlet should you run on each server or servers? (To answer, drag the appropriate cmdlet or cmdlets to the correct server or servers. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: