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Apple OS X v10.8 Troubleshooting Sample Questions:
1. If you have FileVault 2 enabled on your Mac, how do you start up from OS X Recovery?
A) You must turn off disk encryption to use this feature.
B) Use the option key and choose OS X Recovery disk in the Startup Manager.
C) Open System Preferences > Startup Disk preference pane then select the OS X Recovery disk.
D) Hold theCommand and Rkeysatstartup.
2. What is a kernel extension in OS X?
A) The system for starting, stopping and managing daemons, applications, processes, and scripts.
B) A user specific software library.
C) A software driver that provides driver support for hardware, networking, and peripherals.
D) A place to store global system preference settings.
3. You would like to copy a 4 GB file from your MacBook Pro (Retina, Mid 2012) to a co-worker's MacBook Air (Mid 2011). Both Macs have OS X Mountain Lion installed. Which method requires the least configuration?
A) Upload the file to an online file storage service, then download it.
B) Set up Bluetooth File Exchange.
C) Use an ethernet cable and enable file sharing.
D) Transfer with AirDrop.
4. A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?
A) Open the Disk Utility and select repair disk permissions.
B) Erase the hard disk and restore from a Time Machine backup.
C) Startup in Single User mode and use command line tools to correct the permissions.
D) Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.
5. Teresa would like to share files on her Mac Pro with OS X Mountain Lion over an Ethernet network. Which option is a valid choice to enable this feature?
A) System Preferences > Security & Privacy > Sharing > Click the Enable button in the File Sharing section.
B) Network Utility > Services > Select the File Sharing checkbox.
C) System Preferences > sharing > Select the File sharing checkbox.
D) System Preferences> Network> File Sharing > Select the Enable checkbox.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |
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