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HP Selling Imaging and Printing Fundamentals Sample Questions:
1. What are HP Managed Print Services?
A) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
B) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
C) An HP software program that remotely manages what end users are printing
D) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
2. What are the categories of HP LaserJet and color LaserJet MFPs? (Select three.)
A) Small and medium business
B) ePrint public print locations
C) Enterprise
D) Pro
E) Home and home office
F) Enterprise flow
3. What purpose does HP Embedded Capture serve in a network environment?
A) Enforces IT baseline policies
B) Manages the HP imaging and printing fleet
C) Enhances authorization and authentication features
D) Enhances digital sending capabilities
4. Who invented the office laser printer?
A) Compaq
B) Xerox
C) HP
D) IBM
5. Which feature is unique to HP ePrint Enterprise?
A) Installed behind the company firewall for added control and security
B) Enables mobile devices to print via email to eliminate the need to connect to the device
C) Enables Apple iOS devices to print directly to the HP imaging and printing device
D) Enhances the workflow functionality that is built into HP MFPs and | some HP printers
Solutions:
Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |