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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Which serviceability benefit does the HP 800 series offer?
A) a two-hour, onsite visit
B) a replacement device within two days
C) remote servicing support
D) EasyAccess door
2. According to IDC research regarding IT staff productivity, user productivity, and IT cost reductions, which product enables annual savings of $32,000 per 100 users?
A) Microsoft System Center
B) LANDesk
C) HP Client Automation
D) Intel vPro
3. Which part of the print head fires the ink?
A) fuser
B) nozzle
C) intelligent circuit
D) media
4. Which mouse would a high-end graphics designer most likely prefer?
A) SpacePilot Pro 3D mouse
B) Logitek MX Performance mouse
C) Logitek Wireless Gaming mouse G700
D) Microsoft Wireless Mobile Mouse
5. Which HP tool would you recommend to your customer to ensure that their workstation ISV software and the graphics driver are compatible and optimally tuned?
A) HP Application Performance Management
B) HP IT Performance Suite
C) HP Performance Advisor
D) HP Insight Manager
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |