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IBM Kenexa Talent Engagement Sales Mastery Test v1 Sample Questions:
1. Which one of the following is a recognized opportunity accelerator for a Kenexa Survey Solution?
A) How do we define a survey strategy for existing engagement survey customers
B) How do we show customers how to administer a good engagement survey strategy
C) How can we help customers increase engagement to drive organizational performance
D) How can we help customers interpret engagement survey results
2. In what area is IBM investing to improve the results organizations get from engagement surveys?
A) Survey design
B) Social Analytics (Sentiment analysis)
C) Administration
D) Reporting Solutions
3. What is a key recommendation to a customer ensuring that the deployment of an engagement survey impacts the business outcomes?
A) Prioritize the results and implement all of them.
B) Define five priorities from the engagement results and pick two that will positively impact outcomes
C) Use the results to build a plan for improving the engagement of disengaged employees
D) Provide the results to the company leaders so they can build more engaging messages to the company
4. Which component of Kenexa's Survey Management tool helps organizations understand the infrastructure of the HRIS data feeds?
A) Focused Listening Questions
B) Reporting Solutions
C) Organization Mapper
D) Survey Admin
5. What are the 3 magic questions to ask an organization when trying to sell assessments?
A) 1)What are the most important metrics?, 2)Who builds your assessments?, 3) What do you use assessments for?
B) 1)What are you using for assessments today?, 2)How do you administer them?, 3)Who builds your assessments?
C) 1)What is the most critical Jobs? 2)What are the most important metrics, 3)What are you doing to replicate the performance of your very best,
D) 1)How many assessments do you use today?, 2)What company do you use to build them?, 3)What do you use assessments for?
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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