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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
A) PR124/PR130 or PRI-U Expansion Card
B) ATM16 Expansion Module
C) PRI-UNI Expansion Card
D) VCM32
2. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
A) The telephone must be changed from SIP to H.323.
B) The telephone MAC address must registered in IP Office.
C) The telephone firmware requires an upgrade.
D) The telephone requires an IP 500 control unit.
3. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
A) Avaya telephones
B) VoiceMail Pro Clint
C) IP Office Manager
D) one-X Portal
E) one-X Portal for IP Office
4. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
A) The Workgroup name must be in each server.
B) VoiceMail Pro must be part of the domain.
C) IP Office must be in a SCN.
D) The registry key is a string containing the name of the share.
5. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?
A) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
B) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
C) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
D) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
Solutions:
Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A,C | Question # 4 Answer: D | Question # 5 Answer: A |