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The Designing Citrix XenDesktop 7.6 Solutions exam is divided into the following sections:

Assessing the Current Environment
Planning and Risk Assessment
Analyzing the Current Environment
Designing an Integrated Virtualization Solution
Designing and Documenting the Infrastructure
Designing and Documenting the Security Infrastructure

Exam Overview
Number of Questions
3
Passing Score
3
Time Limit
3
Intended Audience
3
Registration and Administration
3
Policy Links
4
Prepping for the Exam
Recommended Knowledge and Skills
5
Recommended Product Experience
5
Recommended Course
6
Unauthorized Preparation Materials
6
Section Titles and Weights
7
Interpretation of Objectives
8
Sections, Objectives, Examples, and References
9
Look and Feel of the Exam 19
Decision Tree Question Types 20
Scoring 22
The Assessment Document 24
FAQ 25
Appendix: Practice 26

Number of Questions
The 1Y0-401 exam is a 45-question exam written in English.
The exam is split into two parts. In part 1, there are 23 multiple choice questions.
In part 2, there are 11 decision tree items and 11 multiple choice questions.
Passing Score
The passing score for this exam is 58%.
Time Limit
Type of Candidate Time Limits Notes
Native English Speakers 120 minutes
Non-native English speakers
that take the exam in
countries where English is a
foreign language
120 minutes
+30 minutes
(time extension)
Time extension
granted
automatically
Non-native English speakers
that take the exam in
countries where English is
NOT a foreign language
120 minutes
+30 minutes
Must call Pearson VUE

Intended Audience
The 1Y0-401 exam is focused on those topics that are most important to
those who asses and design Citrix XenDesktop 7.6 Solutions. Those who
assess and design such solutions may hold various job titles such as:
• Architects
• Consultants
• Sales/Systems Engineers
Registration and Administration
This exam is administered at Pearson VUE testing centers worldwide. To
learn more about the rules and process of taking an exam, please visit
http://training.citrix.com/exams.
Worldwide, visit the Pearson VUE website (www.pearsonvue.com/citrix)
to locate a testing center in your area and register for an exam. To register
in the United States and Canada, you may also register in person at any
Pearson VUE testing center or call 1-800-931-4084.
Note: A $7 USD surcharge will be added to phone registrations.

Policy Links
Candidates must wait 24 hours from their original appointment time before
they can register to retake an exam. After a second attempt, and any attempt
thereafter, the candidate must wait 14 calendar days to retake the exam.
Breach of this policy can result in sanctions up to and including a ban from
taking Citrix exams and/or decertification.
For more information about our policies, including the Citrix Exam Retake Policy
and the Candidate Conduct Policy, please visit: training.citrix.com/exams.

Recommended Knowledge and Skills
Specifically, candidates should have the following knowledge and skills prior to
taking this exam:
• Advanced architectural assessment and design skills for:
 XenApp 7.6
 XenDesktop 7.6
 XenServer 6.2
 Provisioning Services 7.6
 Machine Creation Services
 StoreFront 2.6
 NetScaler 10.5
 Citrix Profile management
 Receiver
• Knowledge of network operating systems, including security,
implementation, and administration
• Citrix methodology and best practices for analysis and design
• Core design principles
• Intermediate knowledge of:
 General networking
 Change control process
 Project management
 Risk assessment

• Advanced knowledge of:
 Users/user group structure
 Application delivery
 Disaster recovery
 Policies/policy structures and security restrictions
 Licensing
Recommended Product Experience
We recommend that candidates have about six months of experience with the
following tasks in a XenDesktop 7.6 solution:
• Assessing the current environment
• Planning and risk assessment
• Analyzing the current environment
• Designing an integrated virtualization solution
• Designing and documenting the infrastructure solution
• Designing and documenting the security infrastructure

Recommended Course
• CXD-400 Designing App and Desktop Solutions with Citrix XenDesktop 7
(instructor-led training course or self-study)
As with all Citrix exams, it is recommended that candidates get hands-on
experience by working directly with the products covered on the exam.

Unauthorized Preparation Materials
Citrix Education monitors exam results to ensure that candidates are not
using unauthorized materials to prepare for exams. If it is determined that a
candidate used unauthorized materials to prepare for an exam, the candidate’s
score will be invalidated and his or her certification will be revoked.
When looking for materials in addition to authorized Citrix training to prepare
for certification, Citrix Education recommends visiting http://www.certguard.
com/ to ensure that a site is indeed legitimate. This site flags sites that are
acting as brain dumps.

Section Titles and Weights
 Section Weight
Assessing the Current Environment 20%
Planning and Risk Assessment 7%
Analyzing the Current Environment 24%
Designing an Integrated Virtualization Solution 33%
Designing and Documenting the Infrastructure 7%
Designing and Documenting the Security Infrastructure 9%
Total 100%

The section weights included in this guide are intended to help you in
understanding how much of the exam is devoted to the topics listed. In fact, the
percentages directly map to the number of questions on the exam. For example,
if an exam has 60 questions, and Section 1 is weighted at 50%, then 30 of the
questions on the exam will relate to Section 1 (60*50% = 30).

Please be warned that section weights are NOT used to calculate your score.
Scoring is far more complicated as exam questions may be given different
weights based on their overall importance. Because some questions may have
different point values assigned to them, section weights and exam scores do not
always have a one-to-one correlation.

For more information on how scoring works in Citrix exams read the blog
The Scoring Secrets for Citrix Exams - Divulged
.
Interpretation of Objectives
Exam-takers should refer to the objectives and examples listed in this guide in
order to determine not only which topics will be on the exam but also examples
of the topics that could be tested.
For example, if the objective reads, “Asses the printing infrastructure” and one
of the examples reads, “Perform print driver stress testing”, exam-takers could
expect to see:
• A scenario describing a printing infrastructure:
Scenario: A Citrix Architect is assessing the current printing infrastructure
at CGE. As part of the assessment, the architect wants to perform print
driver stress testing.
• A question that requires determining how to assess the print drivers
How can the architect assess which printer drivers are in use in the
current environment?

Note: Again, the examples listed in section five of this guide do NOT encompass
all potential topics that could be tested and are only provided as guidance.
The objectives and examples for this exam were developed by Exam Project
Managers and subject matter experts based on identified tasks that relate
to assessing and designing Citrix XenDesktop 7.6 solutions. The number of
questions written for each objective relates directly to the importance of that
objective, and is proportional to how frequently that task is performed.

Sections, Objectives, Examples, and References
• Citrix Docs: http://docs.citrix.com
• Citrix Support: http://www.citrix.com/support
• Citrix Blogs: http://blogs.citrix.com/
Objective
Number Objective Examples References
Section 1
1.01
Identify the user types and the tasks
they perform, as well as their needs
and the permissions they require
Determine most common user applications
Examine custom applications and application
resource requirements for virtualization
Identify remote access requirements
Docs – XenApp 7.6 and XenDesktop 7.6/Policies
1.02
Assess the condition and
specifications of hardware
components in the environment
Assess the current hardware configurations
Assess the current hardware constraints
Determine number of sessions each current host
can handle
Identify storage solutions
Identify differences (if any) between SAN storage
types
Support – CTX121708
1.03
Assess the configuration and
constraints of the current
environment, including desktop
and application configurations and
constraints
Assess the environment configurations
Assess the applications and desktops including
determining how apps and desktops are currently
presented to the user
Support – CTX139331

Objective
Number Objective Examples References
1.04 Assess the printing infrastructure
Assess printing needs
Assess the configuration of printers and the types
of printer drivers implemented
Perform print driver stress testing
Determine if printers are local or on a network
Determine how printers are created
Determine whether UPD is used
Support – CTX139331
1.05
Assess the current imaging,
provisioning, and deployment
strategy for servers and desktops, as
well as applications and web content
Assess how desktops and apps are published
Determine if there are any scope limitations for
applications
Assess the current provisioning of servers,
desktops and apps
Assess the current imaging procedures for
desktop and server OS
Blogs – Turbo Charging Your IOPS with the New
PVS Cache in RAM with Disk Overflow Feature!
1.06 Assess the disaster recovery strategy
in the current environment
Assess if there is a configuration of a disaster
recovery site and replication of infrastructure to
the disaster recovery site
Assess the backup and restore procedures
in place
Assess the types of data that are backed up
Assess the frequency at which the data is
backed up
Identify the application data backup/restoration
process
Support – CTX125126
Support – CTX123976
1.07 Assess the HA strategy in the current
environment
Identify the current HA strategy
Determine if the infrastructure components lack
HA
Support – CTX139331

Objective
Number Objective Examples References
1.08 Analyze the collected data
Identify target users for applications or VDI
Determine storage location of user data and its
impact on performance
Determine locations of business data and where
applications reside
Support – CTX114501
Support – CTX127998
Section 2
2.01
Identify issues in the current
environment and categorize them
according to risk level
Identify SQL database access issues
Determine bandwidth availability
Determine storage availability
Determine server performance
Identify single points of failure (if any)
Identify special hardware needs
Support – CTX139331
2.02
Analyze the current environment
and user data and ensure complete
documentation, including test plan
and support docs
Determine the baseline performance of the
environment
Determine network bandwidth utilization
Determine usage needs
Identify any resource intensive business units/
users
Support – CTX139331
Docs – XenApp 7.6 and XenDesktop 7.6/HDX 3D Pro
Section 3
3.01
Analyze the data captured and
identify infrastructure barriers to
success in the current environment
Identify how users access the environment
Identify software requirements
Analyze printer drivers, applications, bad/slow
internet connections, IOPs - storage performance
Identify any outdated hardware
Docs – XenApp 7.6 and XenDesktop 7.6/HDX 3D Pro
Docs – Citrix Receiver/About Receiver for Windows 4.2
Docs – Citrix Receiver/System Requirements and
Compatibility for Receiver for Windows
12
Preparation Contributors & Marks Exam Overview
Objective
Number Objective Examples References
3.02 Analyze the user experience in the
current environment
Determine current logon times
Determine current application startup times
Determine the current user experience
preferences (graphics performance)
Identify current profile types
Identify all current policies applied to users/user
groups
Identify the different profile types assigned to
users
Support – CTX128277
Support – CTX114495
Support – CTX135817
Support – CTX111961
Support – CTX124934
Blogs – Group Policy Integration in XenApp for
2008 R2
Blogs – Citrix Director 7.6 Deep Dive
Docs – XenApp 7.6 and XenDesktop 7.6/Policies
3.03 Analyze the current authentication
process for local and remote users
Identify whether users have Receiver
Identify any firewall exclusions
Determine whether two-factor authentication is
used in the environment
Determine whether pass-through authentication
is used
Identify any third-party systems in the
environment (for example, RSA tokens)
Support – CTX132883
Support – CTX104182
Support – CTX123976
Blogs – Receiver for Windows 4.2 The Best Ever
Docs – NetScaler 10.5/Configuring Two-Factor
Authentication
3.04
Analyze the desktop, application, and
remote access needs of users in the
environment
Identify whether users have an assigned vs. shared
desktop
Identify if user desktops are persistent
Identify how the desktops are managed
(Provisioning Services vs. Machine Creation
Services)
Identify user level of control
Support – CTX125126
13
Preparation Contributors & Marks Exam Overview
Objective
Number Objective Examples References
Section 4
4.01 Design the user experience with
remote session infrastructure.
Recommend location of home folder, profile
servers, and folder redirection
Recommend Citrix Profile management or thirdparty
product for handling profiles
Recommend using endpoint analysis scans for
accessing local disks
Recommend best use case scenario for FlexCast
models based on user needs/experience
Recommend using personal vDisks and
determine storage location
Determine if persistence is needed for installed
applications/customized settings
Support – CTX139331
Blogs – Access Gateway Licensing Demystified
Docs – Profile Management
4.02
Recommend licensing for the
virtualization solution, including Citrix
and RDS licensing.
Recommend XenApp and. XenDesktop licensing
Recommend NetScaler licensing
Recommend concurrent vs. named licenses
Recommend RDS licenses
Support – CTX139331
Support – CTX124185
Support – CTX123976
4.03 Recommend the configuration and
sizing of the new environment
Recommend resource pool configuration and
sizing
Recommend the number of servers and number
of storage LUNs needed
Recommend the number of networks and NIC
bonds
XenServer 6.2.0 Administrator’s Guide

Objective
Number Objective Examples References
Recommend separation of network environment
Calculate the number of IOPS required
depending on the storage that will be used
Calculate and recommend the size of the cache
Estimate the number of hosts, LUNs needed
Recommend the number of physical CPUs
Recommend the number of virtual machines per
host (density)
Recommend the number of virtual machines per
LUN
Recommend physical vs. virtual appliance for NS
4.04 Design virtual desktop solution
Determine whether desktop should be persistent
Determine Provisioning Services vs. Machine
Creation Services for the provisioning of the
solution
Determine hosted vs. VDI
Determine whether or not XenClient will be used
for mobile users
Determine if Remote PC Access will achieve
desired results for certain users
Support – CTX139331
Support – CTX123976
4.05 Design the virtual application solution
Design a mixed app environment with
XenDesktop and XenApp
Determine whether environment will use App-V
Determine number of servers based on app
memory and CPU requirements
Determine use of 3D graphic cards
Determine app compatibility with 64-bit OS
Determine if apps are RDS aware
Recommend solution for any 16-bit apps
Docs - XenApp 7.6 and XenDesktop 7.6/HDX 3D Pro
Docs - XenApp 7.6 and XenDesktop 7.6/Policies
Docs - XenApp 7.6 and XenDesktop 7.6/App-V
15
Preparation Contributors & Marks Exam Overview
Objective
Number Objective Examples References
4.06
Determine the FlexCast models that
are needed in the environment
Determine whether VDI or published apps will be
used
Determine whether the user will have persistence
Determine whether users need offline access
Determine whether endpoint will be used and
whether it supports the FlexCast models
Determine level of rights needed for the desktops
Docs - XenApp 7.6 and XenDesktop 7.6/Key Use
Cases and Delivery Methods
4.07 Design the provisioning infrastructure
Determine the number of Provisioning Services
servers needed based on target devices and
network capabilities
Design the storage configuration for the VHD files
Design infrastructure for offline use
Determine the location of master image storage
Recommend storage based on IOPs requirements
Recommend storage solution for backup images
Determine Machine Creation Services
requirements for communication with hypervisor
Determine Machine Creation Services LUN sizing
Recommend Provisioning Services boot options
Recommend site configuration
Docs – Provisioning Services
Support – CTX125126
4.08
Design the image management
process for Server OS-hosted
desktops and apps (XenApp) and
Desktop OS-hosted desktops and
apps (XenDesktop)
Recommend versioning within Provisioning
Services (production/maintenance/testing)
Recommend image backups
Support – CTX125126
Support – CTX123976
4.09 Design the monitoring solution
Create design that includes Citrix Director
Determine the Windows services to monitor
Determine whether shadowing will be allowed/
prohibited
Determine need for configuration logging in
Studio
Support – CTX139331
Blogs – Citrix Director 7.6 Deep Dive
Blogs – XenDesktop 7 Director and EdgeSight
Explained

Objective
Number Objective Examples References
4.10
Design Citrix policies around methods
of access, user connectivity, user
performance
Determine use of HDX policies
Determine whether Universal Print Server or
universal printer drivers are needed
Consider compression, bandwidth availability
Consider use of multi-stream
Determine need for load evaluators
Design policies based on FlexCast models - policy
filtering
Blogs – Group Policy Integration in XenApp for
2008 R2
Docs - XenApp 7.6 and XenDesktop 7.6/HDX 3D Pro
Docs - XenApp 7.6 and XenDesktop 7.6/Policies
4.11
Design StoreFront with high
availability and multiple store/
controller types
Determine number of StoreFront servers
Determine load balancing of StoreFront servers
Determine the number of stores
Determine whether to hide certain stores
Determine type of store (subscription vs.
mandatory)
Determine authentication methods
Determine need/or use of beacons in the
environment
Determine the NetScaler Gateway configuration
Determine production and backup sites
Determine certificate requirements
Docs – StoreFront/Configure Load Balancing,
Failover, Disaster Recovery, and User Mapping for
a Store
4.12
Determine the database
requirements
Determine whether to use mirroring, clustering or
AlwaysOn availability groups
Determine whether to split the database
Determine database sizing
Determine whether changes can be made if the
database is connected or disconnected
Design/recommend proximity of servers to the
database
Docs – XenApp 7.6 and XenDesktop 7.6/Secondary
Database Location
Docs – XenApp 7.6 and XenDesktop 7.6/Fault
Tolerance
17
Preparation Contributors & Marks Exam Overview
Objective
Number Objective Examples References
4.13 Determine the storage and IOPS
requirements
Determine random vs. persistent discs
Recommend storage (NFS, iSCSI)
Determine IOPS requirements based on types of
users
Docs – XenApp 7.6 and XenDesktop 7.6/Delivery
Controller Environment
Section 5
5.01
Design the network architecture and
specify requirements for bandwidth,
network optimization, redundancy,
and isolation
Design a network solution that includes virtual
network adapters
Determine the need to separate management
traffic and storage traffic
Determine needs for NIC Bonding (active/active
or active/passive)
Design segmented network traffic
Determine placement of services
Determine need for multistream ICA
Blogs – Enhanced QOS via Multi-Stream ICA
5.02
Specify the Citrix components to
implement in order to meet specific
business needs, as well as the
number of each component and the
placement of each component
Recommend the placement of NetScalers in the
environment
Determine if load balancers are needed
Determine the use of HA vs. clustering
Support – CTX123976
Docs – StoreFront 2.6/Configure Load Balancing,
Failover, Disaster Recovery, and User Mapping for a
Store
5.03
Design the storage architecture and
specify requirements for IO, storage
optimization, and redundancy
Choose the right protocol for storage of golden
images
Determine if intellicache will be used
Design redundant paths for storage
Determine the need for thin provisioning and
chaining of vDisks
Blogs – Turbo Charging Your IOPS with the New
PVS Cache in RAM with Disk Overflow Feature! -
Part One
Blogs – Turbo Charging Your IOPS with the New
PVS Cache in RAM with Disk Overflow Feature! -
Part Two

Objective
Number Objective Examples References
Section 6
6.01 Specify the appropriate methods for
securing the new implementation
Secure HDX (ICA) traffic and client connections to
desktops and applications
Implement callback
Recommend securing XML traffic
Recommend load balancing secure traffic
Implement security based on user needs and
location using HDX policies
Docs - XenApp 7.6 and XenDesktop 7.6/HDX 3D Pro
Docs – StoreFront 2.6/Configure Load Balancing,
Failover, Disaster Recovery, and User Mapping for a
Store
Docs – NetScaler 10.5/How NetScaler Insight
Center is Deployed in a NetScaler Gateway SingleHop
Mode
Blogs – XenDesktop 7 Director and EdgeSight
Explained
6.02 Specify the components that should
be monitored
Use Citrix Director
Use Citrix Command Center
Implement configuration logging
Support – CTX139331
Blogs – NetScaler Insight Center
Blogs – NS Tipster Series - Part One
Blogs – NS Tipster Series - Part Two
6.03
Specify how antivirus should
be implemented in the virtual
environment
Determine location of the antivirus
Determine antivirus exclusions and optimization
Determine location of the antivirus definition files
and config
Support – CTX124185
Support – CTX127030
Blogs – Citrix Consolidated List of Antivirus
Exclusions
6.04 Specify how GPOs should be used to
control the user experience
Understand why to configure Max Client
Recommend how GPOs should be applied
Recommend how many GPOs should be
configured to implement specific requirements
Design proper name schemes and scopes
Blogs – Group Policy Integration in XenApp for
2008 R2
19
Preparation Contributors & Marks Exam Overview
Look and Feel of the Exam
Introduction
This exam is separated into two parts. Part One contains only multiple-choice
questions. Part Two contains both multiple choice and decision tree questions.
Part One of the Exam
Part One of the exam will focus on the analysis of a fictitious enterprise
customer’s environment, which is described in detail in an assessment
document that is included in the exam. All Part One questions will be presented
through traditional question types such as multiple-choice single response and
multiple response questions.
During Part One of the exam, test-takers will be allowed to navigate back and
forth through the questions as well as mark questions for review. Once the
test-taker reaches the end of Part One, there will be an opportunity to review
all marked questions, as well as any incomplete questions shown in the review
screen.
Once the test-taker has reviewed and answered all questions in Part One,
he or she will need to end that part of the exam in order to move to Part
Two. Once in Part Two, test-takers will NOT be allowed to navigate back
into Part One.
Part Two of the Exam
Part Two of the exam will also focus on design decisions that need to be
made by the test-taker in order to satisfy the needs of the fictitious enterprise
customer’s environment. Part Two will combine the use of traditional question
types as well as decision tree questions. The decision tree question type is
described in the next section.
During Part Two of the exam, test-takers will NOT be allowed to navigate
backwards to previous questions within Part Two. Once a test-taker has
chosen an answer option and moved forward, the decision is considered
final. Once the test-taker reaches the end of Part Two, there will NOT be
a review screen because backwards navigation has been disabled for Part
Two.

Decision Tree Question Types
Introduction
This exam includes 11 decision trees questions. The purpose of this section is
to discuss decision tree questions, as they are less common to Citrix exams.
This section of the preparation guide provides a tutorial on the user interface,
scoring and answering rules for this unique question type.
Decision Trees Explained
A decision tree is a question that consists of a group of three questions related
to one decision; each of the questions in the decision tree is predicated upon
a specific answer to a previous question. Therefore, one decision tree has three
related multiple-choice questions.
For a graphical depiction of this concept, please refer to Figure 7.2.a:
In Figure 7.2.a, a test-taker selected option C as his or her answer to question
1.1 and, as a result, received question 1.1.c. The test-taker chose option D as his
or her answer to question 1.1.c; therefore, question 1.1.c.d was delivered.

Given that test-takers can respond in any one of four ways to the first question
in a decision, there are a number of possible follow-up questions they may
receive. Test-takers will not see all possible follow-up questions

Depending on the answer submitted to the first question in a decision (1.1 in
this example) the test-taker receives a particular second question (1.1.b in this
example), and depending on his or her answer to the second question, he or
she receives a particular third question.

Individual Decisions
Each of the 11 decision trees in Part Two of the exam are self-contained and
represent a particular analysis or design area. Note that decisions made in Part
Two of the exam will not affect one another; they are scored independently of
one another.

Scoring
In both Part One and Part Two of the exam, candidates will encounter
traditional question types. These questions, which are either multiple-choice
single response or multiple response, do NOT have any partial credit.
However, in Part Two of the 401 exam, each decision has at least one best, one
poor, and, in some cases, one or more acceptable option(s). Depending on the
decision, there may be multiple acceptable decisions available with varying
point values assigned. Depending on their selections, test-takers can earn
maximum, partial, or no credit for any given question within a decision.
Test-takers can earn the maximum score when they select the best option for
each question in a decision. If test-takers submit the best answer for the first
question, and then submit the best answer for the first follow-up question
related to that decision, and finally the best answer for the second follow-up
question, then they will obtain the maximum score for that decision.
In Figure 8.1.a, a test-taker obtains the maximum score.

In this example, the test-taker earned a maximum score of 100 points by
choosing the best answer for the first question (worth 50 points); the best
answer for the first follow-up question (worth 20 points); and the best option
for the second follow-up question (worth 30 points) in the group. Note: These
numbers are meant to serve as examples only and do not reflect actual
values.

(1) Test-taker 1 submits the best answer for question 1.1, then later submits an
acceptable answer for the corresponding follow-up question, 1.1.b., and, finally,
an acceptable answer for the corresponding follow-up question, 1.1.b.a., and
earns a total of eleven (11) points for this decision. Option B for question 1.1 is
worth 8 points; option “A” for question 1.1.b is worth 2 points; and option C for
question 1.1.b.a is worth 1 point.
(2) Test-taker 2 submits the best answer for question 1.1, then also chooses
the best answer for the corresponding follow-up question, 1.1.b., and a best
answer for the final corresponding follow-up question, 1.1.b.d, and obtains the
maximum— 19 points—for this decision. Option B for question 1.1 is worth 8
points; option D, which is the best answer for question 1.1.b, is worth 5 points;
and option B, which is the best answer for question 1.1.b.d, is worth 6 points.
While both test-takers started on the same path by selecting the same
answer for the first question, they are awarded different points based on their
subsequent responses to the follow-up questions.
If test-takers do not select the best answer for the first question, maximum
points can no longer be earned for that particular decision. For example, once
a test-taker submits an acceptable (not best) answer for the first question, he
or she will no longer be able to obtain the maximum points for that particular
decision. Even if the test-taker responds correctly (the best answers) to the
second and third questions, he or she will only obtain partial credit for that
decision.

On the same decision depicted in Figure 8.1.b on the previous page, if testtaker
3 submits an acceptable answer for question 1.1 (in this case either option
C worth 5 points OR option D worth 3 points), test-taker 3 will receive only
partial points for question 1.1 and, consequently, for the corresponding followup
questions within that decision.
On the same decision depicted in Figure 8.1.b on the previous page, if testtaker
4 submits a poor answer for question 1.1 (in this case option A worth 0
points), test-taker 4 earns no points for question 1.1 and, consequently, for the
corresponding follow-up questions within that decision. If test-takers select
a poor answer (worth 0 points) for the first question, no points can be
earned for that particular decision.

The Assessment Document
Introduction
Essential to the 401 exam is the assessment document that provides details
about the environment of a fictitious enterprise customer’s environment. The
document is available to test-takers throughout the exam and can be launched
by clicking a button labeled ‘Assessment Document’ in the bottom left side of
the test screen in the Pearson VUE environment. Test-takers will need to refer
to this document throughout the exam and are encouraged to take notes
on their choices, as design decisions must be made to meet the needs of
the given enterprise environment.
Assessment Document Functionality
The search functionality is supported within this document. Candidates have
several options for going through the document. Candidates can either search
the document for key words, scroll up and down through the document, or
click on a section in the table of contents in order to jump to that section.

FAQs
Question Answer
Can I skip questions if I am unsure of the answer?
Yes, but only in Part One of the exam. In Part Two of the exam test-takers are not allowed to
navigate backwards; therefore if a test-taker were to skip a question in Part Two he/she would
automatically get the answer wrong. In order to prevent test-takers from accidentally moving
forward we have disabled skipping in Part Two.
How do I access the assessment document to answer
questions in the exam?
In order to access the assessment document, test-takers must click on the Assessment Document
button in the bottom left side of the screen.
Can I search for keywords in the assessment document? Yes, the search functionality is supported. You can also click on a section in the table of contents to
jump to that section.
What do I do if I accidentally select the wrong answer in a
decision tree and move forward to the next question in the
tree?
Test-takers cannot go back to change their response to a question within a decision tree after
clicking the Submit button

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