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CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. Ann, a home user, brings a PC in for repair and reports that performance has become extremely slow when working on documents and viewing pictures. Which of the following suggestions should a technician make?
A) Increase the clock speed on the CPU
B) Run the file system check tool
C) Upgrade to a solid state drive
D) Upgrade to a high performance video card
2. A technician has been dispatched to a customer site to diagnose an issue where the computer turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from the computer. Which of the following is the BEST solution?
A) Power down the system and replace the power supply.
B) Remove the side panel for proper ventilation.
C) Power down the system and replace the CPU.
D) Install an additional case fan for proper ventilation.
3. A technician is having connectivity issues with a client's machine. The client's wall jack passed testing and the technician also uses a loopback to test the NIC on the PC and it also passed testing. Which of the following tools would a technician use to test between the
wall jack and the PC?
A) Toner probe
B) Multimeter
C) Cable tester
D) Wireless locator
4. A user reports that they are unable to use their DVD-ROM drive in their Windows 7 desktop PC. Which of the following could be a possible cause to this problem?
A) DVD drive is not set to boot in BIOS
B) SATA port is not on in BIOS
C) Media Player is not installed
D) DVD drivers need to be updated
5. Which of the following OS features is unique to Windows 7?
A) Action Center
B) Add/Remove Programs
C) Automatic Updates
D) Tablet PC Settings
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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