CompTIA JK0-802

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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A client has asked a technician about drive sanitation and wants to know what the difference is between overwriting a drive and formatting a drive. Which of the following would be the BEST response from the technician?

A) "Nothing is different. They both destroy the data so no one can recover it."
B) "Overwriting replaces all the data with a single file that fills the hard drive destroying the data, while formatting erases all the data."
C) "Overwriting writes 1s and 0s to a hard drive replacing the data, while formatting only clears the reference to the data and only overwrites as space is used."
D) "Overwriting writes 1s and 0s to the drive replacing only the user's data but not the OS data, while formatting destroys the hard drive."

2. A technician sends an email to an employee in the finance office telling them they need to change their password right away. The technician then walks into the employee's office to observe as the password is being changed. Later, the employee in the finance office reports that their password was compromised. Which of the following is the MOST likely cause?

A) Shoulder surfing
B) SPAM
C) Phishing
D) Malware

3. The computer starts up and runs for less than a minute before shutting down or locking up. This is a symptom of:

A) A faulty hard drive.
B) Incompatible RAM.
C) A bad internal USB hub.
D) Overheating.

4. Which of the following describes the main difference between a laptop and a tablet?

A) Tablets are typically not upgradeable
B) Tablets use solid state drives for storage
C) Tablets have a multi-touch interface
D) There are no field serviceable parts

5. An administrator is asked to review a file on a local drive. The file contains what appear to be multiple conversations from emails, chat sessions, and various word processing files that were accessed during the past several days. Ann, the user, advises the administrator this was not a file she had created. The file is MOST likely created by which of the following?

A) Keylogger
B) Phishing
C) Malware
D) Social engineering

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