Cisco 820-422

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Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

1. What is the preferred way to gain insight into the current cash position and financial condition of a privately-owned customer?

A) Research their results by looking for details about their stock price
B) Search for interviews with company leaders,or articles on the industry,published within the past six months
C) Secure a copy of last year's annual report
D) Run a credit check

2. What is a outcome from taking a more business-relevant approach with customers?

A) Learn about concerns the customer has with technology integration and support
B) Sellers gain preferred access to data on IT budgets and competition
C) Higher profit realized early in the project,by getting customer commitment to price for implementation services
D) Can engage with customers at higher and wider levels,building relationships

3. What is the main objective of using 'Process Questions' in information gathering activities?

A) Gives a way for you to learn more about the size of a problem or situation under discussion
B) Gives a way to double-check your understanding of what several customers have \told you
C) Allows you a way to ensure the customer is comfortable with the how you're conducting an interview
D) Allows you a way to give extra attention to key stakeholders

4. What is the purpose of the Network Architecture Vision Workshop?

A) As a listening exercise to capture the customer's business vision and challenges
B) To understand the customer's network infrastructure
C) To present a product/technology proposition to business stakeholders
D) To sell and position Cisco and Partner Solutions

5. A phone has a device CSS that includes the partitions phones and PSTN. This provides access for all internal phones and external calls. The first line on this phone has a CSS that includes the partitions phones, 911, and local. If a call is placed to a long-distance number, will the call be completed and why or why not?

A) Yes,because the line CSS also includes the <None> partition and this will be used to match the long-distance call.
B) No,because when there is a CSS on both the line and the device,the line CSS takes precedence.
C) No,because the CSS on the line does not include the partition for long-distance.
D) Yes,because the call will use the device CSS

Solutions: