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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
A) Install Delta Server.
B) Set CDR.
C) Set SMDR.
D) Set IP address of call accounting software.
2. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?
A) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
B) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
C) The 5430 DS is no longer supported.
D) Start the IP Office Manager application.
E) The 5420 DS is corrupted and must be replaced
3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) IMAP
B) MAPI
C) HTTP
D) POP3
4. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
A) Configuration Action
B) Miscellaneous Action
C) Condition Action
D) Database Action
5. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?
A) SET SMBLIC 1
B) SET AUTH 0
C) SET PHNIC 011
D) SET LIC 1
Solutions:
Question # 1 Answer: C,D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |