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BlackBerry 10 Support Specialist Sample Questions:
1. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?
A) Learn How Menu items in Setup
B) About Menu in Device Settings
C) The Hub
D) Language and Input in Device Settings
2. Where would a new user look to swap the SIM on a BlackBerry Device?
A) Bottom of device
B) Side ports
C) SD card
D) Beneath the battery cover
3. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?
A) Launch an application (shortcut key)
B) Power on/off the device
C) Answer a phone call
D) Adjust the Volume up/down
4. What is the name of the Blackberry desktop client for BlackBerry 10 (BB10)?
A) BlackBerry Link
B) Device Manager
C) BlackBerry Desktop Manager for BB10
D) WebDesktop
5. A user is unable to delete an application. What steps must be followed?
A) Goto Options-> Security-> Application permissions.
B) Hold the screen, then click the Trash icon
C) Click on the trash icon, in accounts.
D) Hold the screen, then click on any icon.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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