Avaya 3305

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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the content of the Avaya network log server.log/log
B) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
C) the error logs in the speech recognition server
D) the Call Data Summary Report

2. Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:
The system is experiencing technical difficulties.
Which two steps would you take to identify the likely cause of this message? (Choose two)

A) Ensure that the Short Message Service (SMS) server is not down.
B) If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.
C) Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available
D) If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.
E) Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya AuraCommunication Manager (AACM).

3. Your Avaya Aura Experience Portal has been in operation for several months; and you notice that the /var file system has only 50% of the file storage space available.
Which two log files should be checked to see if their size needs to be decreased? (Choose two)

A) Tomcat logs
B) PostgreSQL logs
C) Apache/httpd logs
D) Process Logs
E) Transcriptions Logs

4. Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?

A) Host Address
B) Network Address (AppSvr)
C) Network Address (MRCP)
D) Network Address (VoIP)

5. You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A) Primary Experience Portal Manager (EPM)
B) Media Processing Platform (MPP)
C) Auxiliary EPM
D) Telephony server
E) Application server

Solutions: