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NO.1 Which process is responsible for the availability, confidentiality and integrity of data?
A. Information security management
B. Change management
C. Service catalogue management
D. Service asset and configuration management
Answer: A

ITIL Questions and answers   

NO.2 Service transition contains detailed descriptions of which processes?
A. Change management, capacity management event management, service request management
B. Service asset and configuration management, release and deployment management, request
fulfillment
C. Service level management, service portfolio management, service asset and configuration
management
D. Change management, service asset and configuration management, release and deployment
management
Answer: D